I had a great meeting with Andrew Keenan and Nicola Reinders from Ambulance Victoria today in Melbourne where we discussed patient safety and quality improvement.

I shared our experience at Fanshawe College with the Institute for Healthcare Improvement / National Patient Safety Foundation Certificate in Quality and Safety, and establishing an IHI Open School chapter, and I was very impressed to learn about their Best Care initiative.

I’m looking forward to hearing about AV’s experience with these projects going forward.